Twin Sisters Productions -the leader in childrens educational music
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 Shipping/Return Policy 

Shipping: Orders placed online Monday through Friday before 12:00 p.m. EST are processed that same day. Orders placed online Saturday and Sunday or after 12:00 p.m. EST Monday through Friday will be processed the NEXT business day. Orders generally ship within 24 hours of processing.

Orders under $50.00 ship USPS Media Mail at a $4.00 flat rate. Delivery normally takes 7 to 10 days.

 

Orders totaling $50.00 or more receive free shipping via UPS Ground.

 

Expedited shipments are available. To choose expedited shipments, follow these steps on the Shipping Information Page:

  1. Select your desired option from the drop-down menu under Shipping Method*
  2. Click continue

Exchanges: For defective or damaged goods, please contact us at 1-800-248-8946.

If you have a Voucher/Promotional Code: Enter your code on the 1. Shopping Cart page and select the Apply Promotion button and then you may continue.




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4710 Hudson Drive · Stow, Ohio 44224 · 1-800-248-8946 · 1-800-480-8946 (Fax) · info@twinsisters.com
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